DWBB GmbH

Cincom is a privately held global software company founded in 1968 and headquartered in Cincinnati, Ohio, USA . With over 50 years of continuous innovation, Cincom has established itself as a pioneer in the software industry, helping organizations worldwide solve complex business challenges and accelerate revenue growth .

Our Core Solutions

Cincom serves manufacturers and enterprises across multiple industries with two primary solution areas relevant to the International Machinery Forum:

Cincom CPQ (Configure-Price-Quote) — Purpose-built for complex industrial manufacturing environments, including Engineer-to-Order (ETO), Configure-to-Order (CTO), and Make-to-Order (MTO) scenarios . The platform orchestrates the end-to-end quote-to-order process, enabling manufacturers to configure highly customized products, generate accurate quotes with real-time pricing, and maintain margin control across the entire sales cycle. Key capabilities include advanced rules-based configuration, multi-level Bill of Materials (BOM) generation, seamless integration with ERP, CRM, and CAD systems, and guided selling workflows that align engineering and sales teams on a single source of truth . The platform is trusted by over 300 customers worldwide, including industry leaders such as Siemens, Carrier, Komatsu, and others .

Cincom Eloquence (Customer Communications Management / CCM) — An omnichannel communication platform that enables organizations to deliver personalized, compliant, and brand-consistent communications across print, email, SMS, web portals, and mobile channels . The solution empowers business users to manage communications independently of IT, reducing delays and improving customer engagement. It integrates seamlessly with CRM and ERP systems for data-driven personalization and supports real-time, automated communications at scale .

Additional Solutions — Cincom also offers Smalltalk for enterprise application development, Mantis for multi-environment deployment, CONTROL for ERP, and Supra for mainframe database management, serving diverse enterprise needs .

Global Presence & Track Record

Cincom operates globally with offices in numerous countries and serves thousands of clients across six continents . The company maintains a balanced revenue distribution, with 56% from North America, 37% from Europe, and 7% from other regions . Notable clients include Siemens, Ericsson, MetLife, and Morgan Stanley, among many others . Cincom has consistently invested 20-25% of revenues into research and development, ensuring continuous innovation and competitive advantage .

Why Cincom for Complex Manufacturing?

Industrial manufacturers face increasing complexity: highly configurable products, disconnected systems, margin pressure, and slow quote turnaround times . Cincom CPQ addresses these challenges directly, delivering measurable results including increased revenue, reduced time-to-quote, decreased processing time, and improved operational efficiency . The platform has been recognized by industry analysts for providing deep application support across the entire product lifecycle and delivering demonstrated ROI .

Engagement at the Forum

At the International Machinery Forum 2026, Cincom will focus on how our CPQ capabilities help manufacturers transform commercial complexity into competitive advantage. We welcome discussions with manufacturers seeking to streamline their configure-price-quote processes, improve engineering-sales alignment, and accelerate revenue growth. Our CCM solution, Cincom Eloquence, is also available for organizations looking to enhance customer communications across the entire lifecycle.

For more information, please visit www.cincom.com.